1234, Main Street
Boston, MA 02123
01 April, 2005
[Recipient Address Goes Here]
Hello,
[time of flight] I was booked on flight [flight number] for
[destination], flying out of [airport name]. As it turned
out, the flight was overbooked, which caused some problems that have
yet to be resolved.
[description]
Please have someone from [airline name] contact me as soon as possible to resolve this matter. Thank you.
Regards,
Jim Karter
encl: [List of enclosed items goes here]